ABOUT THE AUTHOR
Robert E. Kress is the Executive Director of Business Operations for Accenture’s high performance IT organization, which directly supports the business goals of a $22 billion company with more than 175,000 employees in 52 countries. Reporting to Accenture’s Chief Information Officer, Bob has overall responsibility for running IT like a business. He provides management for the organization’s $700 million global IT operation, including direct management of IT governance, IT strategy, IT planning, IT risk office, supplier and contract management, audit and IT policy, communications, business performance, finance, human resources, deployable resources and organizational development.
Bob has extensive experience in IT planning, ...
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