IT Portfolio Management Step-by-Step: Unlocking the Business Value of Technology

Book description

Praise for IT Portfolio Management Step-by-Step

"Bryan Maizlish and Robert Handler bring their deep experience in IT 'value realization' to one of the most absent of all IT management practices--portfolio management. They capture the essence of universally proven investment practices and apply them to the most difficult of challenges--returning high strategic and dollar payoffs from an enterprise's IT department. The reader will find many new and rewarding insights to making their IT investments finally return market leading results."

--John C. Reece, Chairman and CEO, John C. Reece & Associates, LLC Former deputy commissioner for modernization and CIO of the IRS

"IT Portfolio Management describes in great detail the critical aspects, know-how, practical examples, key insights, and best practices to improve operational efficiency, corporate agility, and business competitiveness. It eloquently illustrates the methods of building and integrating a portfolio of IT investments to ensure the realization of maximum value and benefit, and to fully leverage the value of all IT assets. Whether you are getting started or building on your initial success in IT portfolio management, this book will provide you information on how to build and implement an effective IT portfolio management strategy."

--David Mitchell, President and CEO, webMethods, Inc.

"I found IT Portfolio Management very easy to read, and it highlights many of the seminal aspects and best practices from financial portfolio management. It is an important book for executive, business, and IT managers."

--Michael J. Montgomery, President, Montgomery & Co.

"IT Portfolio Management details a comprehensive framework and process showing how to align business and IT for superior value. Maizlish and Handler have the depth of experience, knowledge, and insight needed to tackle the challenges and opportunities companies face in optimizing their IT investment portfolios. This is an exceptionally important book for executive leadership and IT business managers, especially those wanting to build a process-managed enterprise."

--Peter Fingar, Executive Partner Greystone Group, coauthor of The Real-Time Enterprise and Business Process Management (BPM): The Third Wave

"A must-read for the non-IT manager who needs to understand the complexity and challenges of managing an IT portfolio. The portfolio management techniques, analysis tools, and planning can be applied to any project or function."

--Richard "Max" Maksimoski, Senior Director R&D, The Scotts Company

"This book provides an excellent framework and real-world based approach for implementing IT portfolio management. It is a must-read for every CIO staff considering how to strategically and operationally impact their company's bottom line."

--Donavan R. Hardenbrook, New Product Development Professional, Intel Corporation

Table of contents

  1. Copyright
  2. Dedication
  3. Acknowledgments
  4. Foreword
  5. Overview of the Book
  6. Introduction
  7. IT Portfolio Management: An Overview
    1. CHA CHA CHANGES IN THE CURRENT ENVIRONMENT
    2. FOCUS ON IT INVESTMENTS
    3. FORMING, NORMING, STORMING: THE IT LIFE CYCLE
    4. DOES IT REALLY MATTER? THE IT PRODUCTIVITY PARADOX
    5. IT PORTFOLIO MANAGEMENT 101
    6. COMPARISON OF IT PORTFOLIO MANAGEMENT AND FINANCIAL PORTFOLIO MANAGEMENT
    7. VALUE AND RISKS
    8. CONCLUSION
    9. APPENDIX 1A: Selected Firm-Level Studies of IT Returns
  8. Planning for IT Portfolio Management: Ready, Aim, THEN Fire
    1. INTRODUCTION
    2. BASELINE ASSESSMENTS
    3. ORGANIZATION READINESS
    4. IT PORTFOLIO MANAGEMENT MATURITY
    5. IT PORTFOLIO MANAGEMENT CAPABILITY ASSESSMENT
    6. STAKEHOLDER ANALYSIS
    7. REFINING IT PORTFOLIO OBJECTIVES
    8. PORTFOLIO METRICS
    9. CHARTERING THE EFFORT
    10. TASK PLANNING
    11. COMMUNICATION PLANNING
    12. IT PORTFOLIO MANAGEMENT SOFTWARE SELECTION
    13. CONCLUSION
    14. APPENDIX 2A: IT Portfolio Management Maturity Levels
  9. People and Governance The Most Important Success Factors of IT Portfolio Management
    1. INTRODUCTION
    2. A DEMANDING ENVIRONMENT
    3. THE NEW FOCUS FOR IT: BUSINESS
    4. THE BUSINESS–IT ALIGNMENT
    5. IT GOVERNANCE
    6. COBIT: MANAGING THE RISK AND CONTROL OF IT
    7. GETTING STARTED
    8. APPENDIX 3A Sarbanes-Oxley Compliance Road Map
    9. APPENDIX 3B Top Issues Faced by Management
    10. APPENDIX 3C Top Issues Mapped to Key Individuals and Governance Bodies
  10. IT Portfolios and Their Content in Context
    1. INTRODUCTION
    2. IT DISCOVERY PORTFOLIO
    3. IT PROJECT PORTFOLIO
    4. IT ASSET PORTFOLIO
    5. CONCLUSION
    6. APPENDIX 4A Technology Readiness Levels: Hardware and Software
  11. Building the IT Portfolio
    1. INTRODUCTION
    2. STAGE 1: GAME PLAN
    3. STAGE 2: PLANNING
    4. STAGE 3: CREATING
    5. STAGE 4: ASSESSING
    6. STAGE 5: BALANCING
    7. STAGE 6: COMMUNICATING
    8. STAGE 7: GOVERNANCE AND ORGANIZATION
    9. STAGE 8 ASSESSING EXECUTION
    10. CONCLUSION
    11. APPENDIX 5A Value Categories and Value Factors
    12. APPENDIX 5B Risk Categories and Risk Factors
    13. APPENDIX 5C Readiness Assessment: Business, Internal, and Operational Diagnostics
  12. The IT Portfolio Management Market and Industry Provider Assessment Methodology
    1. INTRODUCTION
    2. IT PORTFOLIO SOFTWARE MARKET
    3. IT PORTFOLIO SOFTWARE SELECTION PROCESS
    4. INDUSTRY PROVIDER ASSESSMENT METHODOLOGY
    5. CONCLUSION
    6. APPENDIX 6A Advanced IT Portfolio Software Provider Evaluation Criteria
  13. Final Thoughts
    1. THE FUTURE VISION
  14. Case Studies
    1. OLD INDUSTRY, NEW APPROACH
    2. ORGANIZING FOR CHANGE
    3. INVOLVING THE BUSINESS IN IT
    4. TWO MAJOR INITIATIVES TO TRANSFORM IT: MANAGED PORTFOLIO AND MANAGED DEMAND
    5. METHODOLOGY AND PEOPLE FIRST
    6. NEW END-TO-END PROCESS
    7. GOVERNING THE PROCESS
    8. IDEA AND PLANNING STAGES
    9. BUSINESS CASE STAGE
    10. CALCULATING CANDIDATE PROJECT SCORES
    11. PROJECT VALUATION SCORECARD
    12. PMO PROJECT EXECUTION STAGE
    13. POST-IMPLEMENTATION REVIEW
    14. SINGLE SYSTEM OF RECORD
    15. MANAGING DEMAND ON IT
    16. REALIZING THE BENEFITS OF PORTFOLIO MANAGEMENT
    17. REFINING PORTFOLIO MANAGEMENT
    18. LESSONS LEARNED
    19. DELIVERING RESULTS

Product information

  • Title: IT Portfolio Management Step-by-Step: Unlocking the Business Value of Technology
  • Author(s): Bryan Maizlish, Robert Handler
  • Release date: April 2005
  • Publisher(s): Wiley
  • ISBN: 9780471649847