February 2013
Beginner to intermediate
264 pages
5h 31m
English
Content preview from It's the Way You Say It, 2nd EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Index
A
Approachability, and nonverbal messages
flirting, 144
importance of, 140–141
selections for, 141
SOFTEN, 141–143
Articulation
linking, 119–120
mumbling, 112
omitted speech sounds, 116–119
strategies, 120–123
and substandard usage, 113–115
Assessment process, 4
Attention, focusing, 7
common irregularities, 8
and deliberate practice, 9
patterns of behavior, 8–9
Auditory imitation, 39
B
Breathy talkers
description, 44
rationale for, 45
self-awareness, 44–45
strategies, 45–46
Business. See Work behavior
C
Confidence, and nonverbal messages
definition, 128
head carriage, 129–131
posture, 131–132
D
Dancing and dynamic variation, 56–57
Declarative sentences, 89–91
Deliberate practice, xviii–xix, 9
Dialect switching, 46
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access
More than 5,000 organizations count on O’Reilly
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.