December 2002
Intermediate to advanced
288 pages
9h 46m
English
Constantly monitor the running application.
Retain performance logs. Choose one set as your comparison standard.
Monitor as many parameters as possible throughout the system.
Note every single change to the system.
Listen to the application users, but double-check any reported problems.
Ensure that caching effects do not skew the measurements of a reported problem.
Train users to use the application efficiently.