May 2011
Beginner
196 pages
4h 33m
English
Content preview from Knowledge Management for Sales and Marketing
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Index
A
AAR See after action review
accountability, 106–7
delivering information in context, 116–17
knowledge sharing with Semantic MediaWiki, 115–16
next steps, 119
opening a file in the current context, 117
supporting distributed sales force, 109–19
understanding and improving processes, 118
understanding users’ requirements, 111–12
user changes context, 117
user’s response, 118–19
Web 2.0 for knowledge-sharing, 112–15
after action review, 53–5
rules, 54
structure, 53–4
Amex, 83
Aon Insurance, 79–80
audit findings (2004), 139–43
audit output, 139–40
implementation, 140
IT systems, 142–3
knowledge experts, 141
knowledge learning cycle, 143
knowledge transfer, 141
process definition, 142
audit findings (2006), ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.