September 2015
Beginner
256 pages
4h 21m
English
Content preview from Leader's Guide to Coaching and Mentoring, TheBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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8
Building rapport and trust
Successful coaching relationships require a bond of trust and respect, and in our experience successful line managers will work hard at establishing these. The starting point for this is when rapport is being developed. Some people have a natural talent for rapport building, they seem to develop relationships and make connections with great ease. While this may come naturally to some, most people have to develop and work at this skill.
Rapport is the process of making connections and building relationships with others and if effective will lead to feelings of mutual trust and respect between those people. Building genuine rapport involves subtlety and patience and can’t be rushed. Rapport, trust and respect are essential ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.