Chapter 3

Lean Culture

Its Meaning and Creation

Anyone who has never made a mistake has never tried anything new.

—Albert Einstein

Imagination is more important than knowledge.

—Albert Einstein

Any intelligent fool can make things bigger and more complex. . . . It takes a touch of genius—and a lot of courage to move in the opposite direction.

—Albert Einstein

Some of the best lessons we ever learn are learned from our past ­mistakes. The error of the past is the wisdom and success of the future.

—Dale E. Turner

The underlying principle of lean is a customer-driven philosophy for organizationwide continuous or ongoing improvement and waste elimination. Improvement, or kaizen, which roughly translates as good (zen) change (kai), necessitates doing ...

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