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Leading at a Higher Level: Blanchard on Leadership and Creating High Performing Organizations by Ken Blanchard

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Chapter 5. Situational Leadership® II: The Integrating Concept

Ken Blanchard, The Founding AssociatesMargie Blanchard, The Founding AssociatesDon Carew, The Founding AssociatesEunice Parisi-Carew, The Founding AssociatesFred Finch, The Founding AssociatesLaurence Hawkins, The Founding AssociatesDrea Zigarmi, The Founding AssociatesPat Zigarmi The Founding Associates

If empowerment is the key to treating people right and motivating them to treat your customers right, having a strategy to shift the emphasis from leader as boss and evaluator to leader as partner and cheerleader is imperative. But what, exactly, is the right strategy or leadership style?

For a long time, people thought there were only two leadership styles—autocratic and democratic. ...

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