Leading Change, With a New Preface by the Author

12 Leadership and Lifelong Learning

The key to creating and sustaining the kind of successful twenty-first-century organization described in chapter 11 is leadership—not only at the top of the hierarchy, with a capital L, but also in a more modest sense (l) throughout the enterprise. This means that over the next few decades we will see both a new form of organization emerge to cope with faster-moving and more competitive environments and a new kind of employee, at least in successful firms.

The twenty-first-century employee will need to know more about both leadership and management than did his or her twentieth-century counterpart. The twenty-first-century manager will need to know much about leadership. With these skills, the type of ...