A leader’s most compelling leadership tool is who he or she is: a person who understands what he or she values and wants, who is anchored by certain principles, and who faces the world with a consistent outlook.
I met Eduardo in Mexico City. He was responsible for managing a $300 million sales channel for a well-known global brand. I was hired by his boss, the president of operations in Mexico, to strengthen and develop his own leadership capacity and that of his senior leadership team. Since Eduardo was one of his direct reports, it meant that we would be working together a lot over the course of the engagement.
Our friendship developed fast, and I was grateful for the trust that he ...