Lean Sigma--Rebuilding Capability in Healthcare

Index

Numbers

1-sigma-churn phenomenon, 5, 8

A

Accelerated change. See Kaizen (accelerated change) events

Adding to existing change models, 13

Alignment to strategy, 18

Analyze phase roadmap

analyzing data, 69–70

overview of, 67–68

standardization projects, 80–81

understand demand/flow/capacity/value, 71

using Team knowledge, 68–69

Applications, from real life. See Project case examples

B

Balance, 18, 20–21

Baldrige, 30

Baseline performance

in breakthrough change approach, 35–36

CT capacity and throughput case example, 86

in Define phase, 62–63

determining in Measure phase, 66–67

ED throughput case example, 104–105

establishing for Kaizen events, 82

measuring current process, 66

process performance reverting to, 90–91

registration standardization ...