CHAPTER 5

DISCOVER THE WAYS THINGS ARE

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We cannot teach people anything: we can only help them discover it within themselves.

GALILEO GALILEI

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This chapter transitions from building the foundation for productive work in your meeting to addressing the issue at hand. When you discover the way things are, you create a springboard for action.

ImageLook, I don’t need a springboard. I want results. I know what we need to do. I just want to get on with it.

I know ...

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