Appendix A

Resources for Business Analysis Professionals

Below are organizations, websites, and additional books that provide additional information and resources to support business analysis in your organization.



International Institute for Business Analysis (IIBA)

701 Rossland Road East, Suite 356

Whitby, ON L1N 9K3


Toll Number: 1-647-426-3735

Toll Free Number: 1-866-789-4422

Local chapter information—


Product Development and Management Association

1000 Westgate Drive, Suite 252

St. Paul, MN 55114


Phone: 651-290-6280

Fax: 651-290-2266


Project Management Institute (PMI)

14 Campus Boulevard

Newtown Square, PA 19073-3299


Toll number: 1-610-356-4600 ...

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