Appendix B

Business Analysis Tools and Techniques

If you were to combine the tools and techniques listed in BABOK Guide v. 3, the PMI-PBA Examination Content Outline, and the Business Analysis for Practitioners: A Practice Guide, you would find more than 100 tools and techniques referenced. I have distilled these lists into 17 core techniques in which all business analysis professionals should be experts. There are many tools and methods for using any of these techniques. A seasoned business analysis professional will be able to adapt the technique in a way that will best serve the circumstance and project.

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