Index

Please note that index links point to page beginnings from the print edition. Locations are approximate in e-readers, and you may need to page down one or more times after clicking a link to get to the indexed material.

ABM, 12

Absences, unplanned, 2

Accidents, productivity analysis, 2

Accountability and responsibility

     assigning, and implementation, 280–282

     data collection plan, 93–94

     HR function, 5

     model design, 29–30

Accuracy and validity

     convert data to monetary value, 207–208

     data, 107–108

     exit interview, 162

     historical data, 202

     report results, 269

     ROI forecasting, 227–229

     trend-line analysis, 154

Achievement tests, 117

Acquisition costs, 214

Administrative issues, 110

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