Now Try This
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Do you know the cost of multitasking in your organization? If not, ask everyone in your group to track their time for no more than one week. Ask each person to count the number of times they multitask during the day. Ask them to estimate how long it took to move away from the first task to the second one and how long it took to reenter the context of the original task. You will be dismayed. Determine an average cost per day of multitasking.
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If your manager thinks this is a bunch of hooey, walk him or her through the cause-and-effect diagrams. Then discuss what multitasking is costing your department.
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Track the number of emergency projects you have to see whether you are falling into the traps of working with no portfolio.
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If you’ve ...
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