May 2023
Intermediate to advanced
256 pages
6h 52m
English
Content preview from Management In A Changing World
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
CHAPTER 9ADDRESSING PERFORMANCEPROBLEMS
If you flipped to this chapter first before reading anything else, we're not surprised. One of the biggest reasons managers come to us for help is because they have a performance problem and they don't know what to do next.1
Imagine this: You manage a staff person, Sam, who's been struggling in her role for months. You inherited the managerial relationship after a team restructure. You realize early on that you probably wouldn't have hired her, given her inconsistent demonstration of the must‐haves. So you spend the first six months building your relationship and offering as much coaching and development as you can. But the role requires a high level of precision and organization, which Sam doesn't seem to have, despite each of your best efforts to develop her. Eventually, you wonder if you need to let her go. But before you do, Sam decides to leave on her own. You wish it could have turned out differently, but you did your best to support Sam and part ways gracefully. Months later, a co‐worker tells you, “Sam told me you're the best manager she's ever had.”
Huh?
You might be thinking to yourself—how could this be? Sam struggled for months. She was on the verge of being fired. So how did she leave that job with such a strong positive feeling about her manager?
To be clear, the point of this story isn't that you should strive to be everybody's best manager. It's also not a case study of perfect management. When we asked Penny, the manager ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.