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Management Lessons from Taiichi Ohno: What Every Leader Can Learn from the Man who Invented the Toyota Production System by Takehiko Harada

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CHAPTER 3

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THE ROLE OF MANAGEMENT: ENABLE YOUR EMPLOYEES TO DO THE WORK WELL

In order to delegate and give authority, develop people who can be delegated to and be given authority.

To All You Managers Out There

When I ask Japanese managers at various companies, “What is your role?” most of them will say, “To harness the efforts of all employees to reach the goals of the department, and to improve the safety, quality, timing, and cost of the area given to me,” or something similar.

This may be something that is unique to Japan. Most people who work at Western companies have job descriptions, so when you ask them what their role is, they will respond ...

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