© Michael Lopp 2021
M. LoppManaging Humanshttps://doi.org/10.1007/978-1-4842-7116-2_24

24. 1.0

The Hardest Thing to Build
Michael Lopp1  
(1)
Los Gatos, CA, USA
 
Max was a mess. We were on our third mojito at the Basin in Saratoga when it just came pouring out of him. The last 72 hours involved this:
  • Two days in Los Angeles babysitting a customer’s data center.

  • Four hours of sleep.

  • Two huge arguments with his wife on the cell phone.

  • A marathon conference call with his boss, which resulted in a new trip to Chicago in two days.

The mojitos might’ve been talking, but it sounded like Max was sure that his wife was going to leave him; his company was about to crumble; and he was 12 hours and one plane flight from a nervous breakdown.

He said, “Shipping a 1.0 product ...

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