You know this meeting, and you know it the second you hear the attendee list. Something is up: a product is at risk, a strategy is being redefined, or a decision of magnitude is being considered.
Slide reviews are conducted via e-mail, rehearsals are performed, and demos are fine-tuned. When the day arrives, the room fills, nervous glances are exchanged, and it begins. Your practice pays off. Expected questions appear and are quickly answered. The project is solid; perhaps there is no need for that massive decision. We’re in good shape—except ...