Don Quixote, Champion of Quality: What's Your Job, Anyhow?Where You Fit: The Test Group in the OrganizationWhat Else Fits? Adding Other Functions to TestWorking with Other Managers: Directions of Test ManagementTesting in the Dark: Should You Proceed without Documentation?Pink Slips: Layoffs and LiquidationPresenting the Results: The Right Message, Delivered Properly“You Can Tell the Pioneers…”: The Effect of Early Adoption on TestExercises