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Monitoring Your Site – Salesforce Native Reporting

What gets measured gets managed, and a Salesforce Experience Cloud site requires good reporting and analytics to constantly improve your end users’ experience. Your stakeholders will want to understand how the investment is achieving the requested Return on Investment (ROI) goals that were set for the project in Chapter 1. Metrics can help create your product roadmap from a data-centric approach.

We will dive into how to enable native Salesforce reporting for your users to view within Experience Cloud and we will help you discern when to create custom reporting, out of the box reports and dashboards, or consider an AppExchange plugin. There are a variety of different web analytics tool plugins ...

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