April 2024
Intermediate to advanced
328 pages
9h 20m
English
Overview
The Salesforce CRM Administration Handbook is a practical and detailed guide for anyone looking to master the intricacies of Salesforce CRM systems. Packed with expert insights from certified professionals, this book equips readers with the knowledge and skills to proficiently set up, customize, and administer Salesforce environments, while also preparing for the Salesforce ADM 201 certification exam.
What this Book will help me do
- Gain a comprehensive understanding of Salesforce CRM architecture and security features and their configuration.
- Learn to leverage Flow Builder for automating processes and seamlessly integrating Salesforce components.
- Understand and create approval workflow systems to enhance organizational process automation.
- Explore best practices for data management, including importing, exporting, and mapping data within Salesforce.
- Prepare effectively for the Salesforce ADM 201 certification exam, utilizing study tips, mock tests, and expert advice.
Author(s)
Krzysztof Nowacki and Mateusz Twarożek are experienced Salesforce practitioners and certified professionals with years of hands-on experience in implementing and training on the Salesforce CRM platform. Their approach combines technical expertise with a passion for teaching, presenting complex concepts in an accessible manner. Together, they guide readers through mastering Salesforce.
Who is it for?
This book is ideal for aspiring Salesforce administrators and consultants who wish to gain mastery over the functionalities and administrative tools of the Salesforce platform. It is also designed for professionals who are preparing to take the Salesforce ADM 201 certification exam. Beginners and practitioners wanting to consolidate their knowledge and confidently advance their careers in the Salesforce ecosystem will find this guide immensely beneficial.
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