Chapter 83. Queuing theory: The mathematics of waiting in line

Questions answered in this chapter:

Image What factors affect the number of people and the time we spend waiting in line?

Image What conditions should be met before analyzing the average number of people present or the average time spent in a queuing system?

Image Why does variability degrade the performance of a queuing system?

Can I easily determine the average time a person spends at airport security ...

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