Microsoft® Office 2003 Editions Resource Kit

Troubleshooting Corrupt Office Text Results with Older Multilingual Files

There may be occasions when a user cannot successfully use Microsoft Office 2003 Editions to open a file created in an older system. There are several possible scenarios that can create this problem, and for each situation there are steps you can take to work around the issues, including the following:

• The document is a pre-Office 97 document that was created using some incorrectly made TrueType fonts.

  For example, a document that looked fine in Microsoft Word 95 can be opened in Microsoft Word 2002, and the document text is converted to a mixture of characters from Western Europe. This situation occurs because the fonts used in the Word 95 document were marked internally ...