Monster Transformation

Introduction

“Most organizations don’t want to change—they say they do, but when confronted with the cost of real transformation, they fall back on excuses disguised as legitimate reasons.”

— Anil Aggarwal, founder of Money2020 and Shoptalk

Change, as the saying goes, is inevitable. As trite as this may sound, the truth is that the imperative for businesses to transform is increasing while the willingness to put in effective and effort is only decreasing. All organizations are going through a fire drill of re-organizing themselves, adapting to shifting expectations and trying to become more innovative, resilient, and agile. They are continually bombarded by new technology vendors and service providers that promise efficiencies, collaboration, compliance, discovery, or the ability to generate new revenues from data, markets, products, or services.

Artificial intelligence (AI) is just the latest example of a technology that forces organizations into the age-old transformation question – how do we do it successfully? Can consultants help us get up to speed to become AI proficient and enabled and at what cost? What should we address first that might throw up roadblocks, causing delays, false starts, and failed implementations? Some organizations are reaching an existential point – although they might not even know it – where they must evolve or risk becoming stagnant, inefficient, ...