Introduction

The Microsoft Office Specialist (MOS) certification program has been designed to validate your knowledge of and ability to use programs in the Microsoft Office 2016 suite of programs. This book has been designed to guide you in studying the types of tasks you are likely to be required to demonstrate in Exam 77-731, “Outlook 2016: Core Communication, Collaboration and Email Skills.”

Who this book is for

MOS 2016 Study Guide for Microsoft Outlook is designed for experienced computer users seeking Microsoft Office Specialist certification in Outlook 2016.

MOS exams for individual programs are practical rather than theoretical. You must demonstrate that you can complete certain tasks or projects rather than simply answer questions ...

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