Negotiating with a Bully

Index

acceleration of aggressiveness, 54

acknowledgment of bullying, 118

actions,

assessing the bully's, 65

misinterpretation of your, 78

predicting the bully's, 58

affinity principle, 57

aggression, verbal, 75

aggressive behavior,

overly, 21–23

reasons for, 37

aggressiveness, acceleration of, 54

agreements, written, 155–157

altering the course of a negotiation through misdirection, 86

analyzing a work culture before joining it, the importance of, 99–101

anger, being in a heightened state of, 21–22

anticipating body language, 49–50

attention-seeking behavior, 26

attitude, the importance of displaying the right, 169

attributes, understanding the bully's, 23

authority,

responding to, 157–163

speaking with, 103

back-door strategies, 37–40

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