Chapter 11. Troubleshooting

Chapter Outline

11-1 Introduction

11-2 Analyzing Computer Networks

11-3 Analyzing Computer Networks: FTP Data Packets

11-4 Analyzing Campus Network Data Traffic

11-5 Troubleshooting the Router Interface

11-6 Troubleshooting the Switch Interface

11-7 Troubleshooting Fiber Optics: The OTDR

11-8 Troubleshooting Wireless Networks

11-9 Troubleshooting IP Networks

Summary

Questions and Problems

Objectives

  • Describe the purpose of a network protocol analyzer

  • Describe how to analyze captured data packets

  • Describe the contents of an FTP data transfer

  • Describe the data traffic patterns a network operation center (NOC) might monitor

  • Discuss the commands used to troubleshoot a router interface

  • Describe the purpose of an optical ...

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