Never Go with Your Gut

Book description

Avoid terrible advice, cognitive biases, and poor decisions. Want to avoid business disasters, whether minor mishaps, such as excessive team conflict, or major calamities like those that threaten bankruptcy or doom a promising career? Fortunately, behavioral economics studies show that such disasters stem from poor decisions due to our faulty mental patterns—what scholars call “cognitive biases”—and are preventable. Unfortunately, the typical advice for business leaders to “go with their guts” plays into these cognitive biases and leads to disastrous decisions that devastate the bottom line. By combining practical case studies with cutting-edge research, Never Go With Your Gut will help you make the best decisions and prevent these business disasters. The leading expert on avoiding business disasters, Dr. Gleb Tsipursky, draws on over 20 years of extensive consulting, coaching, and speaking experience to show how pioneering leaders and organizations—many of them his clients—avoid business disasters. Reading this book will enable you to: Discover how pioneering leaders and organizations address cognitive biases to avoid disastrous decisions. Adapt best practices on avoiding business disasters from these leaders and organizations to your own context. Develop processes that empower everyone in your organization to avoid business disasters.

Table of contents

  1. Cover Page
  2. Title Page
  3. Copyright
  4. Dedication
  5. Contents
  6. Acknowledgments
  7. Foreword
  8. Introduction
    1. About Me
    2. Eight-Step Decision-Making Model
    3. Five Questions to Avoid Decision Disasters
  9. Chapter 1: The Gut or the Head?
    1. I Feel, Therefore I Am
    2. But My Gut Has Helped Make Many Good Decisions!
    3. Danger Zone: Cognitive Biases
    4. Twelve Techniques to Address Dangerous Judgment Errors
  10. Chapter 2: Who Wants to Be a Loser?
    1. Do You Feel Lucky?
    2. Loss Aversion
    3. Pragmatic Dangers of Loss Aversion
    4. You Sank My Battleship!
    5. My Baby Is the Most Beautiful Baby
    6. Solving Loss Aversion & Co.
  11. Chapter 3: Who's the Bad Guy?
    1. Misattributing Blame
    2. Snap Judgments About Groups
    3. Can You Feel Me?
    4. Solving Misattributions
  12. Chapter 4: What Color Are Your Glasses?
    1. Seeing Is Believing? Not Really!
    2. Confirming Our Biases
    3. Stick My Head Where?
    4. I Can Do Anything Better Than You!
    5. Halos and Horns
    6. Taking Off the Rose-Colored Glasses
  13. Chapter 5: Should You Be Confident?
    1. The Many Flavors of Overconfidence
    2. I Knew It!
    3. The Glass Is...
    4. The Myth: Failing to Plan Is Planning to Fail
    5. The Utility of Humility
  14. Chapter 6: Are You Paying Attention?
    1. Attention Retention
    2. What Gets Measured Gets Managed?
    3. It's No Hyperbole
    4. Ignorance Is No Excuse!
    5. Don't Argue With Success?
    6. Solving Attention Judgment Errors
  15. Chapter 7: What Are the Dangerous Judgment Errors in Your Workplace?
    1. Questionnaire
    2. Scoring Rubric
    3. Impact Evaluation
    4. Competencies
    5. Next Steps: Address Judgment Errors
  16. Conclusion
  17. Notes
    1. Introduction
    2. Chapter 1
    3. Chapter 2
    4. Chapter 3
    5. Chapter 4
    6. Chapter 5
    7. Chapter 6
  18. Index
  19. About the Author

Product information

  • Title: Never Go with Your Gut
  • Author(s): Gleb Tspirsky PhD
  • Release date: November 2019
  • Publisher(s): Career Press
  • ISBN: 9781632657701