Tip 22Connect the Dots
Brown Belt[​​Brown Belt] It takes a while to observe the connections between people. Further, you’re best served by focusing on tasks when you’re new to a job—influence will come later.

In Chapter 5, Inside the Company we discuss the formal authority of people, that is, how they’re structured on an organizational chart. The real dynamics of influence are often different. The connections between people exert influence in ways that are hard to gauge when you’re new to the team, and you won’t find a diagram of them on the human resources website. Consider these charts:

The top one shows the formal connections between people in a fictional ...

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