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Part I Operational Risk Management
Chapter 1 A Structured Approach to Risk Management
Chapter 2 The Risk Concept
Chapter 3 Risk Identification and Risk Mapping
Chapter 4 Control System Design
Chapter 5 Systems Thinking
Chapter 6 Continuous Reassessment
Part II Employee Management
Chapter 7 Agency Theory
Chapter 8 Financial Rewards
Chapter 9 Alternative Means of Motivation
Chapter 10 Directing Effort
Chapter 11 Organizational Architecture
Part III Incentive Systems
Chapter 12 Risk-Incentive Trade-Off
Chapter 13 Performance Measurement
Chapter 14 Target Setting
Chapter 15 Supervisor Discretion
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