CHAPTER 11Business Process Management with BPEL and BPMN
The previous chapter introduced the Human Task component. We have seen how human contributions can be integrated into SOA applications. Individual tasks that require decisions, data entry, and manipulation—based perhaps on interpretation of unstructured or graphical data, or verbal communication and deliberation, or even sensitivity, intuition, improvisation, or creativity—can be incorporated into otherwise automated applications. These tasks can be shared, escalated, and routed in various ways. They remain the same task, though, with the same task contents, and the routing patterns are fairly limited.
A business process or workflow typically consists of a combination of human activities ...
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