Our Glassrooms

Index

Adilshahi Sultanate, 4–6

afaqis, 3

Afzal Khan, 5–7

alertness, 36, 60, 63, 64, 67–69, 71, 74, 85, 97, 98, 100, 110, 112, 113

amiable attribute, 89–90, 94

analytical attribute, 88, 94

Aron, Elaine, 113

assimilating information, 116

awareness, 21, 36, 41, 51, 60, 63, 64, 67–69, 71, 73, 74, 112, 117

Bahamani Sultanate, 3

Battalion Quarter Master (Havildar), 23

Becker, Gerard F., 113

behavioral

indicators, 60, 109–111, 115, 121

interaction, 78–81

modes, 94

psychology, 9–11

responses, 63, 71, 85–87

Behera, Santosh Kumar, 38

benchmark, 36

“Bhakta Dhruva,” 26

“Biddapoti,” 26

Bose, Jagadish Chandra, 33

Burns, James MacGregor, 114, 115, 119, 120–121

customer delight, ingredients of, 105

dakkhanis, 3

Darwins utilitarian theory, 129

DeMille, Cecil ...