Skip to Main Content
Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results
book

Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results

by John Stoker
May 2013
Beginner content levelBeginner
288 pages
6h 13m
English
McGraw-Hill
Content preview from Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results

INDEX

 

Please note that index links point to page beginnings from the print edition. Locations are approximate in e-readers, and you may need to page down one or more times after clicking a link to get to the indexed material.

 

ABCs (Apologize, Build ego, and Clarify intent), 237–241

Absolutes, avoiding, 168–169

Acceptability as ego need, 234–235

Accountability

building for, 60, 144–146

lack of, 4

Accuracy

assessing accuracy of thinking, 113–117

Discoverers and, 75

emotions and, 159

SEE skill (Surface your thinking, Examine your accuracy, Explore your understanding), 115–117, 118

Action

deliberate acts, 29–31

reflecting, 208

thinking versus emotion and, 95

Advice, asking permission to give, 225

Aggression

“fight” behaviors, 45–46

self-preservation ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

Conversations that Get Results and Inspire Collaboration: Engage Your Team, Your Peers, and Your Manager to Take Action

Conversations that Get Results and Inspire Collaboration: Engage Your Team, Your Peers, and Your Manager to Take Action

Shawn Kent Hayashi
Conversational Capital: How to Create Stuff People Love to Talk About

Conversational Capital: How to Create Stuff People Love to Talk About

Bertrand Cesvet, Tony Babinski, Eric Alper, Sid Lee

Publisher Resources

ISBN: 9780071815796