book

Performing Information Governance: A Step-by-Step Guide to Making Information Governance Work

by Anthony David Giordano

September 2014

Intermediate to advanced

672 pages

17h 32m

English

IBM Press

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Intended AudienceScope of the TextOrganization of the Text
What Is Not Working in Information GovernanceProviding the “How” of Information Governance

What Is Enterprise Information Management?The Functions of EIMData Management: EIM’s Technical Development and Management DisciplineWhat Is Information Governance?The Information Governance Component FrameworkInformation Governance Organization ComponentData Stewardship ComponentData Quality Management ComponentMetadata Management ComponentStructural MetadataNavigational MetadataPrivacy and Security ComponentInformation Life Cycle Management ComponentInformation Governance in the Context of EIMSummaryEnd-of-Chapter Review QuestionsEssay QuestionFor Further Reading
Transaction Processing FunctionBusiness 101: Reviewing the Structure and Automation of the Business ModelOrganizational StructureMDM FunctionWhat Is Master Data?What Is Master Data Management?MDM Architectural PatternsOperational and Analytic Master Data Management ImplementationsBI FunctionAnalytic Architectural PatternData Warehouse Architectural PatternInformation Governance ConsiderationsData Integration Architectural PatternBig DataAn EIM ViewSummaryEnd-of-Chapter Review QuestionsEssay Question
Instantiating an Information Governance OrganizationStep 1: Defining the Information Governance Organizational StructureStep 2: Defining the CDO RoleStep 3: Defining the IGCStep 4: Developing and Implementing a Set of PoliciesStep 5: Defining the Data Stewardship CommunityInformation Governance Organizational RolesIGC RolesData Stewardship Community RolesIntegrating Information Governance into Project WorkIntegrating Information Governance into Ongoing OperationsOngoing IT and Business Project MaintenanceReporting and Information AuditInformation Governance Issues ManagementData Quality AuditData Quality RemediationInformation Security AuditRegulatory and Compliance AuditSummaryEnd-of-Chapter QuestionsEssay Question
Performing IG on Custom Transaction Processing ProjectsWhat Is the Agile Method?Agile Custom Transaction Processing SDLC with Information Governance Activities1. Iteration 0: Initiate Phase2. Construction Iteration3. Transition IterationAgile Custom Transaction Processing SDLC Method ReviewCase Study: Applying the Agile SDLC with Information Governance Activities for a Claims Reengineering ProjectInitiate Project Planning ConsiderationsInitiate PhasePerforming Information Governance on COTS Transaction Processing ProjectsInformation Governance Implications with COTS PackagesCOTS Transaction Processing SDLC with Information Governance Activities1. Business Blueprint Phase2. Mapping and Construction PhaseCOTS Transaction Processing SDLC Method ReviewCase Study: Applying the COTS SDLC with IG Activities for a Finance Consolidation ProjectPharma Co’s Finance Business Blueprint Phase Project Planning ConsiderationsSample Pharmaceutical Finance Business Blueprint PhaseSummaryEnd-of-Chapter Review QuestionsEssay Question
The Interrelationship of Master Data Management and Information GovernancePerforming Information Governance on MDM ProjectsMaster Data Management Architectural ComponentsPrioritizing Master Data Management Project IterationsMaster Data Management Systems Development Life CycleMDM SDLC with Information Governance Activities1. Master Data Management Strategy Phase2. Master Data Management Architectural Blueprint Phase3. Develop Master Data Management Program Phase4. Base MDM Implementation Route MapMaster Data Management SDLC Method ReviewCase Study 3: Pharmaceutical Customer MDM ProjectInformation Governance ConsiderationsDetailed Breakdown of the Information Governance ActivitiesSummaryEnd-of-Chapter Review Questions
The Primary Focus of Information Governance in BI ProjectsInformation Governance Tasks in Business Intelligence ProjectsAnalytics-Driven Development: The Business Intelligence SDLCInformation Governance in BI Architectural DecisionsApplying Agile in Analytic ProjectsProject Data Stewardship Requirements in a Business Intelligence ProjectBusiness Intelligence SDLC with Information Governance Activities1. Business Intelligence Strategy Phase2 Analysis Phase3. Logical Design Phase4. Technical Design Phase5. Build Phase6. Deployment PhaseBusiness Intelligence SDLC Method ReviewCase Study: Applying the BI SDLC with IG Activities for a Healthcare Company BI ProjectInformation Governance ConsiderationsDetailed Analysis Phase Breakdown of the Information Governance ActivitiesSummaryEnd-of-Chapter Review QuestionsEssay Question
A Focus on Data Ownership and DefinitionInformation Life Cycle Management in EIMTypes of Data Retention TechnologyPerforming Information Lifecycle ManagementILM Tasks in the Development SDLCsProactive ILM Project SDLC1. Information Life Cycle Management Strategy Phase2. Information Life Cycle Management Define Phase3. Information Life Cycle Management Implementation Phase4. Information Life Cycle Management Monitor PhaseProactive ILM SDLC Method ReviewInformation Life Cycle Management Renovation Project SDLC1. Information Life Cycle Management Renovation Assessment Phase2. Information Life Cycle Management Renovation Development Phase3. Information Life Cycle Management Renovation Execution PhaseILM Renovation SDLC Method ReviewCase Study: Performing an ILM Renovation Project with a Proactive ILM WorkstreamInformation Governance Considerations1. Legacy Claims Systems ILM Renovation Assessment Phase2. ILM Renovation Development Phase3. ILM Renovation Execution Phase4. Information Life Cycle Management Monitor PhaseSummaryEnd-of-Chapter Review QuestionsEssay Question
A Review of Big DataBig Data DiscoveryThe Role of the Data Steward in Big Data ProjectsThe Big Data Paradox of Data OwnershipBig Data ControlControlling Big Data Through the Intake ProcessesBig Data UsagePossible Big Data Usage OpportunitiesNew Patterns of Big Data UsageA Life Cycle for Big DataThe Big Data SLCThe Big Data Project Data Steward1. Big Data Discovery Phase2. Big Data Control Phase3. Big Data Usage PhaseBig Data Systems Life Cycle Method ReviewCase Study: Leveraging Big Data for a Pharmaceutical Clinical Trial SLC2. Clinical Research Big Data Control Phase3. Clinical Research Big Data Usage PhaseSummaryPart II Review: Performing Information Governance Activities in Enterprise Information Management ProjectsEnd-of-Chapter Review QuestionsEssay Question
Internal Information Governance Council OperationsInformation Governance LeadersInformation Governance Organization StakeholdersInformation Governance Organization OperationsData Stewardship Community OperationsThe Data Quality Organization OperationsManaging the Metadata FunctionManaging the Information Security FunctionThe Expanding Role of Information GovernanceManaging Enterprise Data ManagementIntegrating Master Data Management into the Information Governance OrganizationIntegrating Business Intelligence into the Information Governance OrganizationIntegrating Application Development into the Information Governance OrganizationThe Operational Aspect of Information Governance PoliciesCreating Information Governance PoliciesCreating or Enhancing Information Governance PoliciesInformation Governance Policy Enforcement ModelsCase Study: Modifying the Healthcare Company’s Information Governance Organization for HIPAADetailed Breakdown of the Information Governance Policy Change ActivitiesSummaryEnd-of-Chapter Review QuestionsEssay Question
Overview of Data StewardshipThe Mission of a Data StewardThe Structure of Data Stewardship CommunityThe Expanding Role of Data Stewardship in Project WorkData Stewardship in General Project WorkData Stewardship in Custom Development Transactional Project WorkData Stewardship in Master Data Management Project WorkData Stewardship in Business Intelligence Project WorkOngoing Data Stewardship OperationsData Ownership AdministrationData Stewardship Issue-Resolution ActivitiesData Stewardship Data Quality Management ActivitiesData Stewardship Metadata Management ActivitiesInformation Life Cycle Management AuditsInformation Security AuditsOperational Data Stewardship Within the Business CommunityCase Study: Determining the Sales and Marketing Key Performance Measures for the Pharmaceutical CompanySummaryEnd-of-Chapter Review QuestionsEssay Question
Review of the Data Quality Management ProcessesWhat Is Data Quality?Review of the Data Quality FrameworkData Quality Life CycleThe Define PhaseThe Audit PhaseThe Improve PhaseData Quality Remediation Life Cycle1. Data Quality Remediation Solution Outline Activity2. Data Quality Remediation Design Activity3. Data Quality Remediation Build Cycle Activity4. Data Quality Remediation Deployment ActivityCase Study: The Healthcare Company’s Data Quality ICD-10 Compliance1. ICD-10 Data Quality Remediation Solution Outline Activity2. ICD-10 Data Quality Remediation Design Activity3. ICD-10 Data Quality Remediation Build Cycle Activity4. ICD-10 Data Quality Remediation Deployment ActivitySummaryEnd-of-Chapter Review QuestionsEssay Question
Overview of MetadataMetadata ManagementCategories of MetadataUsers of MetadataThe Evolution of MetadataThe Growing Importance of MetadataMetadata Management Administration in Information GovernanceMetadata Capture PhaseMetadata Usage PhaseMetadata Maintenance PhaseThe Metadata RepositoryDetermining Metadata User Repository RequirementsMetadata Repository AdministrationThe Metadata Management AdministratorMetadata Management Repositories: Build Versus BuyImplementing a Metadata Management Environment1. Metadata Management Implementation Solution Outline Activity2. Metadata Management Implementation Design Activity3. Metadata Management Development Design Activity4. Metadata Management Deployment Design ActivityCase Study: Healthcare Company’s Metadata ManagementSummaryPart III Review: Performing Ongoing Information Governance ProcessesEnd-of-Chapter QuestionsEssay Question
The Importance of Organization Change Management in Information GovernanceInformation Governance Organizational Transition ChallengesInformation Governance Implementation Anticipated ChallengesOrganizational Challenge RecommendationsPerforming Change Management in Information Governance1. Change Management Analysis Activity2. Change Management Design Activity3. Change Management Development Activity4. Change Management Deployment ActivitySummary
Chapter 1 AnswersEssay QuestionChapter 2 AnswersEssay QuestionChapter 3 AnswersEssay QuestionChapter 4 AnswersEssay QuestionChapter 5 AnswersEssay QuestionChapter 6 AnswersEssay QuestionChapter 7 AnswersEssay QuestionChapter 8 AnswersEssay QuestionChapter 9 AnswersEssay QuestionChapter 10 AnswersEssay QuestionChapter 11 AnswersEssay QuestionChapter 12 AnswersEssay Question
1. Transactional Processing SDLCs with Information Governance1.1 Agile Custom Transaction Processing SDLC with Information Governance Activities1.2 Case Study 1: Healthcare Company Claims Reengineering Project1.3 COTS Custom Transaction Processing SDLC with Information Governance Activities1.4 Case Study 2: Pharmaceutical Company COTS Finance Consolidation Project2. Master Data Management SDLC with Information Governance Activities2.1 Case Study 3: Pharmaceutical Customer MDM Project3. Business Intelligence SDLC with Information Governance Activities3.1 Case Study 4: A BI Environment for the Healthcare Company4. Information Lifecycle Management (ILM) SDLCs4.1 Proactive ILM SDLC4.2 ILM Renovation Project SDLC4.3 Case Study 5: The Healthcare Company Legacy Claims Systems Renovation5. Big Data SDLC5.1 Big Data SLC5.2 Case Study 6L The Pharmaceutical Company Clinical Research Big Data Project
Information Governance Case StudiesCase Study 1: A Healthcare CompanyCase Study 2: A Pharmaceutical Company