Today there are a whole array of different types of communities emerging in organisations. What types of community do you want to be involved in? What type of design issues are involved due to using these communities? This chapter discusses some of these issues before looking at the importance of culture for knowledge-sharing purposes.
types of community
communities of practice
We have talked about the importance of conversation in business. Conversation occurs in groups and meetings in a business environment, and today it also takes place in communities. Thus social capital in the form of social interactions may arise in a variety of physical and virtual communities. Communities offer ...