July 2013
Beginner
336 pages
7h 41m
English
book
Primal Leadership, With a New Preface by the Authors
by Daniel Goleman, Richard Boyatzis, Annie McKee
Content preview from Primal Leadership, With a New Preface by the Authors
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CHAPTER ELEVEN CREATING SUSTAINABLE CHANGE
HOW DOES A LEADER create resonance in an organization that is sustained over time? It’s a challenge, but it can be done by ensuring that the entire fabric of the enterprise is interwoven with emotionally intelligent leadership. After all, if it takes emotionally intelligent leadership to create resonance in an organization, then the more such leaders there are, the more powerful that transformation will become.
In any large organization there will naturally be some pockets of resonance and some pockets of dissonance. The overall ratio of resonance to dissonance, we propose, determines that organization’s emotional climate and relates directly to how it performs. The key to shifting that ratio in ...
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