Process Improvement with CMMI v1.2 and ISO Standards

Index

A

Appraisal, 2, 5, 29

methods, 26, 227–228

comparison, 238–243

CMMI SCAMPI appraisal, 228–233, see also SCAMPI

ISO 20000 audits, 237–238, see also ISO 20000 audits

ISO 9001 audits, 234–237, see also ISO 9001 audits

synergy, 227–229

using multiple frameworks, 5, 10, 11, 20

B

BS 15000, 105

Business goals, 12, 17, 29, 197, 200, 231, 243

Business Process Reengineering (BPR), 112

C

Capability level, 4, 28–29, 60, 230, 233, 241

Capability Maturity Model (CMM) for Software, 25, 50

Capability Maturity Model Integration, see CMMI

Change management approaches, 15–19

IDEAL, 15–19, see also IDEAL

Plan-Do-Check-Act (PDCA), 15–16, see also PDCA

CMMI

constellation, 26–27, 56–57, 204

CMMI-ACQ, 26, 56

CMMI-DEV, 57

CMMI-SVC, 26, 56, 141, 162

core ...