Index

A

Appraisal, 2, 5, 29

methods, 26, 227228

comparison, 238243

CMMI SCAMPI appraisal, 228233, see also SCAMPI

ISO 20000 audits, 237238, see also ISO 20000 audits

ISO 9001 audits, 234237, see also ISO 9001 audits

synergy, 227229

using multiple frameworks, 5, 10, 11, 20

B

BS 15000, 105

Business goals, 12, 17, 29, 197, 200, 231, 243

Business Process Reengineering (BPR), 112

C

Capability level, 4, 2829, 60, 230, 233, 241

Capability Maturity Model (CMM) for Software, 25, 50

Capability Maturity Model Integration, see CMMI

Change management approaches, 1519

IDEAL, 1519, see also IDEAL

Plan-Do-Check-Act (PDCA), 1516, see also PDCA

CMMI

constellation, 2627, 5657, 204

CMMI-ACQ, 26, 56

CMMI-DEV, 57

CMMI-SVC, 26, 56, 141, 162

core ...

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