Chapter 4

Defining Processes and Process Elements

This chapter defines what a “process” is, as well as the components that make up a process. The components that make of a process are called “process elements”.

Keywords

Activity; task; procedure; role; work product

This section defines what a “process” is, as well as the components that make up a process. The components that make of a process are called “process elements.”

4.1 Process

A process is an organized collection of tasks that together accomplish a specific objective. These tasks are organized in activities and sequenced into workflows. Roles accomplish tasks, transforming inputs into outputs. A process may define policies, standards, and procedures as needed.

A process should be defined ...

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