Content preview from Project Stakeholder Management
attitude 19, 43
change 51
strength 21
Attitude-Information Grid 36
base organization 5, 8
culture 9, 25
beliefs 18
benefits 5
expected 20
classical conditioning 56
commitment 26
communication
asynchronous vs. synchronous 63
changing negative attitude 54
how 56
interpersonal vs. impersonal 57
level 63
project phases 64
pull 61
push vs. pull 57
what 53
when 62
who 54
concerns 20
determining 30
conflict management tactics 66
consequences 18, 20
alignment of expectations 21
contribution 6, 8
determining 44
cost 8, 20
expected 20
social 20
credibility 54
data
assessment 37
methods 38
survey 41
workshop techniques 39
disbenefits 5
expected 20
Elaboration Likelihood Model (ELM) 56
direct route to persuasion 56
peripheral route ...
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Publisher Resources
ISBN: 9781351908382