Chapter 2. A Case in Point

The case study method has been used throughout project management training to frame the student within the real world. This practitioner's handbook makes extensive use of the Chinese Railway Passenger Reservation System Prototype Case Study. The case study is designed to parallel a real-life client situation. For that reason, in may areas there may be more data provided than actually used for the prototype. There will be ambiguous situations where information may conflict. Many pieces of data will be presented without adequate discussion—very much like the real world. This case study is useful for instructors as a graded project with class project teams providing their solutions. The entire case is solved with all instructor ...

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