December 2017
Beginner
208 pages
5h 43m
English
![]()
AFTER TAKING A customer through a series of impact and lock-on questions, you will have someone in front of you who will want desperately to make a change. Vision questions enable you to show the customer a bright future, to present him with a picture of what could be if he did business with you. Whereas impact questions were all about emphasizing the negative effects of a customer’s current situation, vision questions focus on the positive results that can be achieved.
At first, asking abstract questions concerning your customer’s future might seem strange to you. ...
Read now
Unlock full access