Chapter 8. Writing for an International Audience

More and more business transactions and communications occur over the World Wide Web, which is an international medium. Writing documentation that can easily be translated into other languages and delivered to audiences in other countries is becoming a mandate for the computer industry. Fortunately, the guidelines that you need to follow when writing for an international audience also apply to good technical writing in general. These guidelines can help you avoid producing documentation that is inadvertently confusing or offensive.

Internationalization involves creating a “generic” document that can be used in many cultures or easily translated into many languages. Localization involves ...

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