INDEX

Ackoff, R. L., 30, 129–130

Action planning: aspects of creating commitments and, 98–118

Back Home Planning for, 111–113

Back Home Teamwork for, 109–110

feedback and leadership response for, 99–102

Preferred Futuring for, 102–105

systemwide, 105–109, 126, 136, 138, 224, 225

union president’s perspective on, 115–118

Wrap-Up on, 113–115

Agenda: Chunked, 221–223

Detailed, 223–227

and Logistics, 211, 212–213

redesigning, 246

Aiken, D., 59

Alignment. See Commitment

Allied–Signal: and Change Possibilities Panel, 80–81

and Content Expert, 71

and leadership, 47

and organizational strategy, 153

Amalgamated Transit Union Local 587, and applications, 35

Amman Marriott, and commitment, 120, 151

American Flint Glass Workers’ Union, and common database, ...

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