Real-World Project Management: Beyond Conventional Wisdom, Best Practices, and Project Methodologies

Table of Contents

1. Copyright
2. Introduction
3. 1. In the Project Trenches
   1. 1. So . . . Where Are We with Project Management and What's with All These Tools Anyway?
      1. 1.1. WHERE ARE WE WITH PROJECT MANAGEMENT?
   2. 2. The Quality Lesson—Can We Get It Right This Time?
      1. 2.1. THE QUALITY TIMELINE
      2. 2.2. THE QUALITY PIONEERS
      3. 2.3. THE REAL COST OF QUALITY
   3. REFERENCES
   4. 3. The 31.5-Minute Project Manager
      1. 3.1. SCOPE MANAGEMENT
      2. 3.2. TIME MANAGEMENT
      3. 3.3. COST MANAGEMENT
      4. 3.4. PROJECT QUALITY MANAGEMENT
      5. 3.5. PROJECT HUMAN RESOURCE MANAGEMENT
      6. 3.6. PROJECT COMMUNICATIONS MANAGEMENT
      7. 3.7. PROJECT RISK MANAGEMENT
      8. 3.8. PROJECT PROCUREMENT MANAGEMENT
      9. 3.9. PROJECT INTEGRATION MANAGEMENT
   5. 4. The Dog Ate My Project Plan And Other Management Fables
      1. 4.1. THE EIGHT BASIC SDLMS PLUS ONE
   6. 5. The Hitchhiker's Guide to Project Management
      1. 5.1. HITCHHIKER'S TOOLS
      2. 5.2. HITCHHIKER'S PRINCIPLES
      3. 5.3. WHY THE EMPLOYEE REVIEW PROCESS CAN'T POSSIBLY WORK
      4. 5.4. WHAT TO DO ABOUT THE BROKEN EMPLOYEE REVIEW PROCESS
   7. REFERENCES
   8. 6. Your Customer Is Talking—Are You Listening?
   9. 7. Negotiating the "Quality Quagmire"
4. 1. Technical Tools for Quality Management, Risk Management, and Financial Management
   1. 8. Critical Chain Project Management
   2. 9. The Analytic Hierarchy Process
      1. 9.1. THE NEW-CAR AHP
      2. 9.2. NEXT STEP: BEYOND THE BASICS AND A SLIGHTLY MORE COMPLEX AHP
      3. 9.3. A WORD ABOUT DATA MEASUREMENT AND ANALYSIS
   3. REFERENCE
   4. FURTHER READINGS
   5. 10. Monte Carlo Analysis
      1. 10.1. MONTE CARLO ANALYSIS EXAMPLE
      2. 10.2. THE SINGLE PATH ESTIMATE
      3. 10.3. THE MULTIPLE CRITICAL PATH ESTIMATE
   6. REFERENCES
   7. 11. Decision Tree Analysis
      1. 11.1. DECISIONS AND OUTCOMES
      2. 11.2. BASIC DECISION TREE
      3. 11.3. CONDITIONAL PROBABILITY, BAYES' THEOREM, SENSITIVITY ANALYSIS
      4. 11.4. BAYES' THEOREM
   8. REFERENCES
   9. 12. The Seven Ishikawa Quality Tools
      1. 12.1. HISTOGRAM
      2. 12.2. SCATTER DIAGRAM
      3. 12.3. PARETO CHART
      4. 12.4. ISHIKAWA DIAGRAM (CAUSE-AND-EFFECT OR FISHBONE DIAGRAM)
      5. 12.5. STATISTICAL PROCESS CHART (SPC) OR CONTROL CHART
      6. 12.6. FLOWCHART
      7. 12.7. CHECKSHEET
   10. REFERENCES
   11. 13. Quality Function Deployment
       1. 13.1. DEFINE THE PROJECT GOAL
       2. 13.2. DEFINE THE CUSTOMER SEGMENT
       3. 13.3. GATHER THE VOICE OF THE CUSTOMER
       4. 13.4. IDENTIFY AND STRUCTURE CUSTOMER NEEDS
       5. 13.5. PRIORITIZE CUSTOMER NEEDS
       6. 13.6. MAXIMUM VALUE TABLE
       7. 13.7. HOUSE OF QUALITY
   12. REFERENCES
   13. 14. Financial Management and Risk Tools The Real PV-NPV-IRR Calculations
       1. 14.1. FINANCIAL TOOLS
       2. 14.2. WEIGHTED AVERAGE COST OF CAPITAL
       3. 14.3. FLOW TO EQUITY
       4. 14.4. ADJUSTED PRESENT VALUE
       5. 14.5. IRR
       6. 14.6. MANAGING RISK ON A PROJECT
       7. 14.7. RISK WRAPUP
   14. REFERENCES
   15. 15. Design of Experiments—An Introduction
       1. 15.1. ONE-FACTOR, TWO-LEVEL DESIGN
       2. 15.2. TWO-FACTORIAL DESIGN
   16. REFERENCES
   17. 16. Putting It All Together
       1. 16.1. PROJECT
       2. 16.2. AHP
       3. 16.3. QFD
       4. 16.4. QRAM
       5. 16.5. THE PROJECT TIMELINE
       6. 16.6. TOOLS FOR HANDLING SPECIFIC ISSUES
   18. FURTHER READING
   19. A. Epilogue