May 2018
Intermediate to advanced
816 pages
22h 53m
English
book
SAFe 4.5 Reference Guide: Scaled Agile Framework for Lean Enterprises, Second edition
by Dean Leffingwell
Content preview from SAFe 4.5 Reference Guide: Scaled Agile Framework for Lean Enterprises, Second edition
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Shared Services
A specialist is a man who knows more and more about less and less.
—William J. Mayo
Shared Services represents the specialty roles, people, and services that are necessary for the success of an Agile Release Train (ART) or Solution Train but that cannot be dedicated such a train on a full-time basis. Because these resources are specialized—often single-sourced and typically quite busy—each ART and Solution Train must plan to engage the shared services personnel it needs, when it needs them.
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The focus that comes from assembling all the necessary skills and abilities needed to deliver value is what characterizes ARTs and, ...
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