Scaling Software Agility: Best Practices for Large Enterprises

Chapter 22Measuring Business Performance

Good news: Agile is inherently measurable! The code works or it doesn’t. In addition, at the team level, project and process metrics can be collected. At the enterprise level, a balanced score card approach is recommended.

As we have discussed throughout this text, agility is characterized by an empirical rather than planned or predictive process. As such, contrary to certain misconceptions about the “free-form nature of agility,” agility is an inherently accountable and measurable process and as such provides a rich set of metrics that can be readily harvested to understand the individual teams as well as overall business performance. Moreover, many of these metrics are embedded in the team’s day-to-day ...