September 2026
Intermediate to advanced
771 pages
21h 34m
English
book
Site Reliability Engineering, 2nd Edition
by Betsy Beyer, Chris Jones, Christof Leng, David Huska, Jennifer Petoff, Niall Richard Murphy
Content preview from Site Reliability Engineering, 2nd Edition
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Appendix D. SRE Team Charter Team Example
gShoe SRE Charter
Status: Approved Author(s): westley Last updated: 2024-11-02 Reviewer(s): inigo Approver: humperdinck
Mission
Make the gShoe ecosystem reliable, resilient, scalable, and fast to market.
Scope
gShoe SRE provides production expertise to the gShoe flagship product and the wider wearables product area by engaging with product development throughout the product lifecycle: design, implementation, productionization, launch, maintenance, and deprecation.
Services
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gShoe (The main product): SRE provides deep engagement and on-call support for the entire server-side stack and the client-side SLO measurement.
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Wearables backend infrastructure: SRE provides deep engagement and on-call support for the shared infrastructure (shared backend, databases, data processing pipelines).
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Other wearable services: SRE provides consultation, production-related project work, and an IRT escalation rotation.
Success
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All critical user-facing services ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.