Site Reliability Engineering, 2nd Edition

About the Authors

Betsy Beyer has worked at Google for almost 20 years, most recently in the role of Program Manager for Site Reliability Engineering. She’s the editor of three books in this space, including the best-selling Site Reliability Engineering: How Google Runs Production Systems. She previously worked on Google’s datacenter and hardware operations teams. Before moving to New York, Betsy was a lecturer on technical writing at Stanford University. She holds degrees from Stanford and Tulane.

Chris Jones is a Site Reliability Engineer for Google Maps. Based in San Francisco, he has previously been responsible for the care and feeding of Google App Engine, a cloud platform-as-a-service product serving over 28 billion requests per day, and a number of other services. In other lives, Chris has worked in privacy engineering, academic IT, analyzed data for political campaigns, and engaged in some light BSD kernel hacking, picking up degrees in Computer Engineering, Economics, and Technology Policy along the way. He’s also a licensed professional engineer.

Christof Leng has been working as a Site Reliability Engineer for Google for more than 11 years in the Dublin and Munich offices. He has worked on systems in Google’s ads, cloud, and internal developer infrastructure and has been building and managing various teams in these areas over the years. He has been responsible for central Google SRE programs like the SRE engagement model, production excellence (ProdEx), and production ...